FAQ

Yes, we normally offer discounts for purchase over USD500. Please contact us via our Contact Section about the products and quantities you intend to purchase.

Yes, please contact us via our Contact Section if you would like to add a name, a logo, specific graphics, change colours, or if you have any other requests. Additional cost may apply.

Yes, standard shipping is FREE for all orders, both domestic and international. If you need faster delivery, please contact us via our Contact Section.

It normally takes 10-20 days for standard shipping, which includes both production and delivery. However, delivery time may vary depending on the region and other factors. Please refer to our "Shipping and Returns Section" for details.

Yes, customer satisfaction is our utmost concern. We will replace or refund to the customer under the following conditions.

• wrong item

• wrong size or colour

• item damaged by producer or during shipping

Please inform us within 14 days upon receipt of the item so we can make appropriate arrangements. However, we will not take responsibility if the customer has provided wrong information, or the damage is caused by the customers themselves. Please refer to our Store Policy Section for details.